optimeze

EMPLOYEE TIME TRACKING

optimeze works as an ACD system which enables organizations to track time spent by employees on activities related to back-office work.

Key Features

Back Office ACD
Back Office ACD

Time tracking for all back-office related work to track and optimize productivity.

Productivity Monitoring
Productivity Monitoring

Setting goals and tracking Individual, Team and Organizational level productivity.

Real Time
Real Time

Real time employee activity status to help supervisors track their team’s productivity.

Trends & Reporting
Trends & Reporting

Tracking of time and productivity data for trend analysis and reporting at Individual, Team or department level.

Goal Setting
Goal Setting

Goal setting at individual and department level for customized focus.

Role Based
Role Based

Role based access to align data visibility and actions with organizational hierarchy.

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