Because we understand that "One Size"
does not fit all and every CX center has
unique challenges which require
customized solutions.
Welcome to datanitiv 
Datanitiv understands the complexity and importance of effective operational management in the success of your business.
That’s why our team of customer experience experts came together to utilize their combined knowledge to find and develop new technologies and platforms to assist with Performance Management, Headcount Resource planning, Data Analytics, and Real-Time Performance Dashboard solutions.
Industries Served
Our solutions are Industry and Domain agnostic. Industries Datanitiv has proven success with:
Airlines Contact Centers Department & Grocery Stores Hospitals and Nursing Homes Hotels Manufacturing with large workforcesSolutions & Services
Data Architecture & Management
• Establishing ETL layers to help transform raw data into aggregated performance
Dashboard
Customization
• Redesign and integrate existing BI Dashboards
BI Platform
Integration
• Integration of organizational data with the Power BI backend
Manpower Planning Platform
• Tracks Manpower Requirement, New Hires, Attrition, Trends
Employee
Coaching Tools
• Tracks of historical coaching and feedbacks, coaching calendar management alerts, HR Reporting
UX & UI
Design Thinking
• Recommending optimized views
• Implementing BI Platform
Consulting Services
For a growing organization, it is extremely critical to get the technology and process foundation in place for a successful growth trajectory.
Datanitiv helps organization in establishing best in class setup and processes in the field of Business Intelligence & Analytics, Avaya AVD setup and Business Performance monitoring and management.
Power BI
Integration
• Data Management Setup
• ETL Designing and Setup
• Power BI Integration
• PBI Dashboard & Reporting Consulting
• PBI Embedding Consulting
Avaya
Reporting Integration
• Data Management & ETL Setup
• Avaya Script Automation
• Standard Reporting Packages
• Dashboarding and Reporting
• PBI Integration
Command Center
Consulting
• Concept Design and Layout Consulting
• Data Management & ETL Support
• Dashboarding and Reporting
• UI/UX Design Consulting
Offshore Recruitment Services
Datanitiv provides offshore staffing services to help organizations leverage the rich talent pool available in India, while enjoying the benefits of low offshore costs.
This helps organizations focus on their core business while we take care of recruitment and management of support team members.
• Screening & Recruitment
• Running Payroll on behalf of the client
• Performance Management Support
• Short Term Projects as well as Long Term Engagements
• Re-badging Flexibility
Financial Reporting & MIS
Operational Reporting & MIS
Software Development