First of its kind in the customer contact center space, capability is Datanitiv's custom planning solution based on historical trends, variance tracking, data analysis, reporting, and financial planning and analytics. capability provides automated re-forecasting and alert mechanisms to ensure an easy-to-use, customizable, data intelligence planning platform.
Centralized planning platform for the organization for determining manpower capacity requirements.
Automated workflows for employee lifecycle management and data integration processes for streamlining performance data capture.
Pre-built business models to accommodate almost any business environment or scenario.
Scenario building to support ever changing business dynamics.
Integrated self service module for easy creation of custom reports and dashboards.
Planning rollup at Project > Client > Vertical> Location > Organization level.
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Unlock the full potential of integrated planning with Datanitiv's cutting-edge solutions.
where innovation meets precision in enterprise capacity planning
the complexity and importance of effective operational management in the success of your business.
That's why our team of customer experience experts came together to utilize their combined knowledge to find and develop new technologies and platforms to assist with Performance Management, Headcount Resource planning, Data Analytics, and Real-Time Performance Dashboard solutions.
Datanitiv has been recognized by the world’s leading workforce management organizations for innovation in contact center planning technology.
UBS Forums
GWFM Global — Chartered Institute of Global WFM
Customer Connect Expo 2025
R Mo Global Diversity Solutions — 2024
Gold Sponsor & Award Recipient — Bengaluru
International WFM Summit 2023
Decoding the Future of WFM — Distinguished Speaker
Building the future of workforce planning technology
At the 2026 American Business Awards
Tailored solutions for unique challenges - because at Datanitiv, we know 'One Size' doesn't fit all. Your CX center deserves a customized approach for unparalleled success.
We’ve been recognised at the 2026 American Business Awards.
